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Privacy Policy

Privacy Policy

  1. Name of the Business Operator

    Aiyoshi Sangyo Co., Ltd.

  2. Compliance with Applicable Laws, Regulations and Guidelines

    We handle personal data appropriately in compliance with the Act on the Protection of Personal Information and other applicable laws and regulations, as well as the Guidelines for the Act on the Protection of Personal Information and other relevant guidelines.

  3. Purpose of Use

    We use personal information within the scope of the purposes of use described in “How We Handle Personal Information.”

  4. Security Management Measures

    We take necessary and appropriate security management measures for personal data, including measures to prevent leakage, loss or damage. We also exercise necessary and appropriate supervision over employees and contractors who handle personal data, including subcontractors and re-subcontractors. Specific security management measures for personal data are separately set out in the “Personal Information Handling Regulations.”

  5. Contact for Inquiries and Complaints

    For questions or complaints regarding our handling of personal data, please contact the office listed below.

How We Handle Personal Information

  1. Collection of Personal Information

    We collect personal information only through lawful and fair means and do not collect it unlawfully.

  2. Purposes of Use of Personal Information

    We use personal information within the following purposes of use. However, where additional purposes are separately notified when personal information is collected, those notified purposes will also be included.

    1. Personal information relating to business partners, suppliers, contractors and customers
      1. For quotations, contract execution, delivery, invoicing and related matters
      2. For providing products, goods and services, maintaining and improving quality, and after-sales service
      3. For providing information about products, goods and services (where necessary, by direct mail, email or telephone)
      4. For developing new products, goods and services and improving existing ones
      5. For preparing materials relating to surveys, research, planning, statistics and marketing concerning products, goods and services
    2. Personal information provided when making an inquiry to us
      1. For handling inquiries and responding to their results
    3. Personal information relating to shareholders
      1. For preparing the shareholder registry, sending notices and disclosure materials, providing shareholder benefits and other shareholder administration
      2. For handling inquiries and responding to their results
      3. For preparing and submitting payment reports
    4. Personal information relating to job applicants and employees
      1. For applicant screening, notifying results and employment procedures
      2. For personnel and labor management after hiring, occupational health and safety management, social insurance procedures, employee benefits, tax procedures and other employment management
  3. Outsourcing the Handling of Personal Information

    We may outsource the handling of personal information within the scope of the purposes of use. When selecting contractors, we choose businesses that appropriately manage personal information according to our standards and ensure secure management through appropriate supervision and non-disclosure agreements (confidentiality agreements).

  4. Provision of Personal Information to Third Parties

    We do not provide personal information received from individuals to third parties except in any of the following cases:

    1. Where prior consent has been obtained from the customer or other relevant person
    2. Where the handling of personal information is outsourced to the extent necessary to achieve the purposes of use
    3. Where disclosure is required by law or regulation
    4. Where necessary to protect a person’s life, body or property and it is difficult to obtain the customer’s consent
    5. Where particularly necessary to improve public health or promote the healthy development of children and it is difficult to obtain the customer’s consent
    6. Where cooperation is necessary for a national or local government body to perform duties prescribed by law, and obtaining consent may hinder the performance of those duties
    7. Where information is provided to the joint users listed in “Joint Use of Personal Information”
  5. Joint Use of Personal Information
    1. Categories of personal information

      Name, company and department affiliation, location and address, contact details (telephone, fax, mobile phone number, email address and similar information), purchase and usage history, inquiry content and response history, and the content of opinions, requests and questions

    2. Purposes of use

      The purposes of use publicly announced for personal information, and purposes for which individual consent was obtained when the information was collected

    3. Scope of joint users

      Our group companies

    4. Person responsible for managing personal information

      Kounan Co., Ltd. Mikio Furuya

  6. Management and Security Measures for Personal Information

    Our website uses SSL communication to protect personal information while it is being transmitted. We also implement appropriate security management measures to prevent the loss, leakage, damage, alteration, unauthorized external access and unauthorized disclosure of personal information outside the company, and continuously improve these measures.

  7. Requests for Disclosure, Correction and Suspension of Use

    If you wish to request disclosure, correction, suspension of use or deletion of your personal information, we will respond promptly within a reasonable scope according to our prescribed procedures. To prevent leakage of personal information to third parties, we will respond in accordance with applicable personal information protection laws and regulations after confirming that the requesting customer or other person is the individual concerned.

  8. Contact for Inquiries

    For inquiries regarding the handling of personal information, please contact the following office.

    Aiyoshi Sangyo Co., Ltd.
    Personal Information Protection Consultation Office
    1047 Kamikogawara-machi, Kofu, Yamanashi 400-0044, Japan
    Tel: +81 055-241-3804

    Hours: Monday to Friday (excluding public holidays and the year-end/New Year holidays), 10:00–12:00 and 13:00–17:00
    ※Please note that processing and responses may take several days.